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Service Framework

Project & Risk Management Services for Complex Delivery Environments

We support organisations operating in complex delivery environments by strengthening governance, improving delivery confidence, and reducing execution risk.

External Delivery Partners Client-Led Organisations

External Delivery Partners

Professional services and private sector organisations delivering projects on behalf of clients. We help stabilise delivery, improve predictability, and protect commercial outcomes.

SDC

Strengthening Project Delivery Capability

We help organisations that deliver projects as part of their core business to build strong, internally owned project delivery capability, aligned to P3M principles and ISO 21502.

Delivery Frameworks Resource Planning Client Reporting

Includes development and delivery of:

  • • Project Delivery Frameworks aligned to client expectations
  • • Resource planning models to ensure projects are adequately staffed
  • • Client reporting standards
  • • Risk, issue, and dependency management processes across client portfolios

Common Challenges We Address:

Lack of Standardised Project Delivery Framework • Weak Risk and Dependency Management • Limited Visibility and Control Over Project Performance • Inconsistent Client Reporting

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RPM

Resource Planning Models

Development of resource planning models to ensure projects are adequately staffed with optimal resource allocation across client portfolios.

Skills Matrix Capacity Planning Utilization

Key Features:

  • • Skills matrix and competency framework development
  • • Capacity planning and utilization optimization
  • • Cross-project resource allocation strategies
  • • Bench strength analysis and succession planning

When this service is appropriate:

Resource constraints impact delivery quality • Multiple projects compete for the same skilled resources • Client engagements require specialized staffing approaches

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CRS

Client Reporting Standards

Establishment of clear, consistent client reporting standards that build trust, demonstrate value, and facilitate effective governance discussions.

Status Reports Benefit Tracking Stakeholder Comms

Standard Components:

  • • Standardized status report templates and reporting frequency
  • • Benefit realisation tracking and reporting frameworks
  • • Risk and issue escalation protocols and templates
  • • Stakeholder communication plans and engagement strategies

When this service is appropriate:

Client relationships suffer from inconsistent communication • Reporting fails to demonstrate project value effectively • Governance discussions lack structured information

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RDM

Risk & Dependency Management

Comprehensive risk, issue, and dependency management processes across client portfolios, providing visibility and control in complex delivery environments.

Dependency Mapping Risk Assessment Mitigation Planning

Process Framework:

  • • Cross-portfolio dependency mapping and tracking
  • • Proactive risk identification and assessment frameworks
  • • Mitigation strategy development and monitoring
  • • Issue escalation and resolution workflows

When this service is appropriate:

Projects face unexpected delays due to unmanaged risks • Complex dependencies impact multiple projects • External factors create uncertainty in delivery environments

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Client-Led Delivery Organisations

Organisations building and retaining internal delivery capability while remaining accountable for strategic outcomes.

P3F

P3 Facilitation

Partnering during portfolio, program, and project planning phases to ensure alignment with organisational strategy, vision, mission, and strategic objectives.

Strategy Alignment Workshop Facilitation Readiness Assessment

Key Deliverables:

  • • Strategy-aligned project plans and documentation
  • • Workshop facilitation with project teams and stakeholders
  • • Implementation readiness assessments
  • • Benefit realisation roadmaps

Common Challenges We Address:

Projects succeed individually but fail collectively • Weak link between strategy, investment decisions and delivery • Benefits and dis-benefits are neither owned nor managed

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PIA

Implementation Assurance

Providing independent assurance to project managers, sponsors, and stakeholders through comprehensive assessments of project status, health, and implementation readiness.

Health Checks Risk Reviews Governance Assessment

Services Include:

  • • Project health checks, reports, and recommendations
  • • Independent assurance assessments
  • • Risk exposure and mitigation effectiveness reviews
  • • Governance and control framework assessments

When this service is appropriate:

Projects face uncertainty or stakeholder concerns • Requires independent validation of delivery confidence • Board or audit committee oversight requirements

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PMA

Maturity Assessment

Independent assessment of project management maturity using OPM3® or P3M3® frameworks to identify improvement opportunities and advance organisational capability.

OPM3®/P3M3® Gap Analysis ROI Improvement
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Strengthen Delivery Confidence

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